Led by the Interim Director of IT, Christina D’Aiello, the IT department at Bank Street consists of a team structure with three team leads: Arshad Ahmed, Jeannie Crowley, and Devindra Jagmohan. Each team lead works across IT and the College to ensure that technology goals and objectives are in line with Institutional needs.
Digital Media & Learning (DML)
Led by Jeannie Crowley, DML consists of Charles Thornton, Madeline Castro, and Jeff Hall. DML includes support for Instructional Technology, Audio Visual and Events, and Digital Media.
Instructional Technology uses a variety of teaching tools to improve student learning. The practice of instructional technology helps faculty integrate technology in their teaching.
Audio Visual & Events supports various classroom technologies including interactive boards, laptop carts, and multimedia carts. They also support College events, such as events in the auditorium.
Digital Media includes video planning and production, as well as other forms of digital media to be used to support classroom learning.
Digital Media and Learning helps people innovate and experiment with digital media to support teaching, learning, sharing, and communicating. They setup the physical and digital spaces to facilitate teaching and learning at the College. For example, they support the use of Epsilen, Interactive Boards, video production, applications such as Google Apps, and Auditorium set-ups.
Applications & Web Technologies
Led by Arshad Ahmed, this team consists of Rory Solomon, Paul McGinness, and Salman Sheikh. The Applications & Web Technologies team is a combination of the web team and administrative systems.
The Applications and Web Technologies team support various College applications with the goal of simplifying processes and integrating systems. This includes the support of CARS, Ceridian, EMS (facilities reservations), Raiser’s Edge, inResonance, and the Web Portal and Website.
Help Desk & Infrastructure Communication Technology (ICT)
Led by Devindra Jagmohan, this team consists of Lionel Bergeron, Gregory Russell, and Diana Scott. The Help Desk is responsible for the first line of support for user inquiries, and ICT provides the underlying infrastructure for the College (servers/systems, networking, and telecommunications).
They support you! If the Help Desk can’t resolve your call, they know who in IT will be able to! The Help Desk is primarily responsible to respond to “how to…” questions when using the computers, phones, and other technical equipment.